Currently, we are looking for a passionate and energetic Admin Operative to be based in the Operations Team. In this role, the successful candidate will support coordinate implementation of operations strategy and plans to deliver a smooth supply chain and operational model for the targeted business volumes, meet products/ services standards and exceed quality standards in line with business strategy and objectives, corporate guidelines and policies.
Key Responsibilities
- Coordinate development and implementation of operations strategy and plans
- Draft and execute plans to deliver agreed customer, service, quality and financial objectives for the assigned site/ work stations(s)
- Monitor the day-to-day operations of the team to provide smooth logistics operations
- Supervise and resolve issues in delivery of activities of receiving, handling and dispatching stations and registered mailings to ensure smooth operational flow
- Ensure planning and management of human resources (including outsourced labor/ agents), materials and logistics infrastructure to deliver logistics services
- Support other team members, particularly supervisor of operations, as required and provide backup for absence/ peaks in operational activities
- Conduct regular reviews with customers on operational performance and delivery against the agreed performance objectives
- Support business development/ account management on contractual/ commercial issues and customer renewal planning
- Identify and propose opportunities to grow business with and retain existing customer base, and support development and execution of customer business plan
- Contribute to development of and coordinate operating processes, site infrastructure, equipment, IT systems, operating structure, etc. to deliver targeted capacities
- Communicate policies and ensure compliance with company/ local statutory obligations and legislation related to safety, health, security environment & quality
- Detect issues, identify opportunities and implement practices focusing on delivering site improvement and enhanced productivity
Job Skills, Qualifications & Experience:
- Bachelors Degree
- More than 5 years of relevant experience
